How To Onboard & Induct New Employees Whilst Working Remotely
As COVID-19 brings more social restrictions to Australia, we’ve been speaking to a number of clients about what their #1 recruitment-related challenge will be amid this evolving situation.The feedb...
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Slam Your Revolving Staff Door With This Onboarding Checklist
Securing reliable staff who are loyal and will stay is one of the biggest challenges managers face. Depending on who you talk to, the total employee turnover costs of replacing an employee varie...
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The Ultimate Guide To Onboarding Staff For Maximum Retention
Ah, that perpetually revolving staff door. Does your company have one? If you do, you're not alone. Not by a long shot! Securing reliable staff who are loyal and will stay is one of the bi...
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How To Fix Your Contact Centre Onboarding Process So You Keep Great Talent
That perpetually revolving contact centre door. Does your company have one? If you do, you're not alone. Not by a long shot! Securing reliable staff who are loyal and will stay is one of ...
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The secret weapon to retaining customer service staff. Hint: It's not what you think.
Securing reliable staff who are loyal and will stay is one of the biggest challenges Contact Centre managers face. With staff turnover costing contact centres over $11,500 per staff member, it’s no...
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