How to set expectations and manage newly remote teams
At the outset of the pandemic, many of our clients were facing a number of challenges to making their teams fully remote. As organisations and senior leadership teams rightfully focused on creat...
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How to overcome common remote work challenges in the wake of COVID-19
As we’re now starting to see more cases of COVID-19 (commonly known as the Coronavirus) pop up around Australia, it’s imperative to have a business plan in place in case your employees are stuck in...
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Why Diversity In The Workplace Is Not Enough
Diversity is one of those buzzwords thrown around in every HR department. We hire for diversity! We need more diversity! Yay, diversity! While it’s great to see such enthusia...
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How Bringing In A HR Team Can Revolutionize Your Tech Startup
The start-up life is all about keeping your investors happy. You have to show that there’s a genuine need for your product or service; there’s experienced management on board to guide your team;...
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How To Make Your Entire Team Happier & More Productive In Just 15 Days
Unhappy employees can create a mountain of trouble. When your team starts to see coming to work as something they HAVE to do rather than something they WANT to do, they can quickly become diseng...
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The Ultimate Guide To Onboarding Staff For Maximum Retention
Ah, that perpetually revolving staff door. Does your company have one? If you do, you're not alone. Not by a long shot! Securing reliable staff who are loyal and will stay is one of the bi...
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The secret weapon to retaining customer service staff. Hint: It's not what you think.
Securing reliable staff who are loyal and will stay is one of the biggest challenges Contact Centre managers face. With staff turnover costing contact centres over $11,500 per staff member, it’s no...
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